Return Policy

Return Policy


Just so you know upfront: all sales are final. Everything we make is custom and made-to-order, so once an order's placed, we're not able to offer refunds or take returns.


That said, we've got your back. If something doesn't fit right or isn't sitting the way it should, reach out — we genuinely want to work with you to get it right, whether that means tweaking a design, sending a replacement part, or finding another solution together. Your build turning out the way it should matters to us just as much as it does to you.


Before You Order

Double-check your chassis/body fitment, measurements, and any customization options before you buy. Not sure something will fit? Message us first — we'd rather help you get it right than have you guess.


Damaged or Defective Items

If your item arrives damaged or has a defect, contact us within 5 days of delivery with photos, and we'll sort out a repair, replacement, or other fix together.

Fitment & Adjustment Support

Our parts are built for specific platforms, so fitment issues can come up. If yours doesn't sit right, let me know — we want to work with you to adjust the design, send a fix, or figure out another solution.


Cancellations

Once an order is placed, we order materials for it right away. Because of this, cancellations are only accepted before printing begins, and will be refunded minus the cost of materials already purchased. Once printing has started, the order is final — no exceptions.

GRC Mallard RC crawler buggy climbing rocks on the Columbia River
1963-66 Ford F100 painted RC body and mounts on BBV5 chassis, articulating over coastal rocks with ocean in background
IJ-style RC crawler body on NWSD Trench Knife chassis, rock crawling at Beards Hollow, Ilwaco WA
Close-up of IJ RC crawler body on Trench Knife chassis climbing rocks, Beards Hollow beach
IJ-style RC crawler body repair on the bench after rock crawling at Beards Hollow